Legal

Terms of Service

Last updated October 29, 2026

These Terms of Service (these "Terms") form a legally binding agreement between you and Grainbin, LLC, a Montana limited liability company ("Grainbin", "we", "us" or "our"), and govern your access to and use of the Service (as defined below).

PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE A NO-REFUND POLICY (SECTION 9), A DISCLAIMER OF WARRANTIES (SECTION 16) AND A LIMITATION OF LIABILITY (SECTION 17). BY LOGGING IN TO THE SERVICE, CLICKING TO ACCEPT THESE TERMS, OR ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS AND BY OUR PRIVACY POLICY. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE SERVICE.

1. Definitions

In these Terms:

1.1 "Account" means the account Grainbin sets up for you to access the Service.

1.2 "Authorized User" means any individual Grainbin sets up, at a Farm administrator's request, to access the Service for your Farm.

1.3 "Connected Platform" means a third-party farm-equipment or agricultural data platform, such as John Deere Operations Center or CNH FieldOps, that you authorize the Service to access.

1.4 "Customer Data" means all data and content that you or your Authorized Users submit to the Service, and all Platform Data, together with any data the Service derives from them.

1.5 "Farm" means the farm operation or business you set up in the Service.

1.6 "Fees" means all amounts payable for a Paid Plan.

1.7 "Output" means any answer, summary, figure, chart, map, report or other material the Service generates for you, including through Advisor.

1.8 "Paid Plan" means any subscription or other offering of the Service for which Fees are charged.

1.9 "Platform Data" means data the Service obtains from a Connected Platform under your authorization, together with any copy, extract, aggregation, inference, derivative, report, metadata or other information generated from or reflecting it. Platform Data remains Platform Data when it is incorporated into Customer Data or Output.

1.10 "Service" means the Grainbin applications for iPhone and the web, the website at grainbin.farm, and all related features, content, software and services that Grainbin provides.

1.11 The words "include" and "including" mean "including without limitation".

2. Eligibility and Acceptance

2.1 Eligibility. You must be at least 18 years of age and able to form a binding contract to use the Service. The Service is not available to anyone previously barred from it by Grainbin.

2.2 Business use. The Service is designed for the operation of agricultural businesses. You represent that you use the Service for business purposes.

2.3 Acting for an entity. If you accept these Terms on behalf of a company, partnership, farm operation or other entity, you represent and warrant that you have authority to bind that entity, and "you" refers to that entity.

2.4 United States only. The Service is offered only to farm operations located in the United States. It is not offered in Canada, the European Union, the United Kingdom or any other country, even where it can be reached from there, including through a Connected Platform's marketplace or app store. You represent that your farm operation is located in the United States. If Grainbin learns that a Farm is located outside the United States, it may close the Account and delete its data. Any Fees already paid for it are handled under Section 9.4.

3. Accounts and Security

3.1 Managed accounts. Grainbin sets up each Farm and each Account, and helps configure the Service for your Farm. You may request access through grainbin.farm; Grainbin decides whether and when to provide it. You may not create Accounts or add Authorized Users yourself. You must give Grainbin accurate and complete information for your Account and keep it current.

3.2 You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account or within your Farm, including activity by your Authorized Users. You are responsible for each Authorized User's compliance with these Terms.

3.3 You must notify us promptly at karl@grainbin.farm of any unauthorized access to or use of your Account.

3.4 You are responsible for obtaining and maintaining the devices, software and internet access needed to use the Service, and for any third-party charges you incur in doing so, including data and carrier charges.

3.5 Farm administrators. Grainbin designates one or more administrators for each Farm when it sets up the Farm, and adds, changes or removes Authorized Users and administrators at an administrator's request. Only an administrator may ask Grainbin to add or remove Authorized Users, and only an administrator may connect or disconnect a Connected Platform for the Farm, export all of the Farm's data, or delete the Farm. If people dispute who controls a Farm, Grainbin may suspend those actions until the dispute is resolved by written agreement between them or by a court.

4. Connected Platforms

4.1 Authorization. By connecting a Connected Platform, you authorize Grainbin to access, retrieve, store and process Platform Data on your behalf for the purposes described in these Terms and our Privacy Policy. You represent and warrant that you have all rights and permissions necessary to grant this authorization.

4.2 Read-only access. The Service reads Platform Data. It does not create, change or delete records on a Connected Platform.

4.3 Third-party terms. Your use of each Connected Platform is governed by the terms and policies of its provider. Platform Data also remains subject to the rights of the Connected Platform provider and to the rules it sets for applications such as Grainbin. Some uses of Platform Data may therefore be unavailable to you even when you request them.

4.4 No affiliation. Grainbin is an independent company. The Service is not made, endorsed, sponsored or certified by Deere & Company, CNH Industrial, AGCO Corporation or any other Connected Platform provider, and Grainbin is not affiliated with any of them. Their names are trademarks of their respective owners and are used only to identify the platforms the Service works with.

4.5 Availability. Connected Platform providers may change, limit, suspend or end Grainbin's access at any time. Grainbin is not responsible for the availability, accuracy, completeness or timeliness of any Connected Platform or of Platform Data, and is not liable for any loss resulting from a Connected Platform's acts or omissions.

4.6 Disconnection by you. You may disconnect a Connected Platform at any time, in the Service or on the Connected Platform. Grainbin then stops obtaining new data from it and revokes its access on the Connected Platform. Platform Data already obtained stays unless the provider requires its deletion; you may ask Grainbin to delete it, as described in our Privacy Policy.

4.7 End of Grainbin's access. If Grainbin's own access to a Connected Platform ends, for example because the provider ends its agreement with Grainbin, Grainbin will stop using the Platform Data obtained from that platform and will delete it where the provider requires, which may be without a further export period. Your records remain available to you on the Connected Platform itself.

4.8 Platform restrictions. You will use Platform Data, and any Output or report containing it, only in ways permitted by your agreement with the Connected Platform provider, and you will not use the Service to obtain, disclose or use Platform Data in a way that provider's terms prohibit. Grainbin may limit the export or sharing of Platform Data where a provider's terms require it, and may delete Platform Data where a provider requires it.

5. Customer Data

5.1 Ownership. Grainbin claims no ownership of your Customer Data. As between you and Grainbin, you own the Customer Data you enter. Platform Data is also subject to the rights of the Connected Platform provider under its own terms, and nothing in these Terms grants or limits those rights.

5.2 License to Grainbin. You grant Grainbin a non-exclusive, royalty-free license, for the term of these Terms, to host, store, copy, process, transmit and display Customer Data solely to provide, maintain, secure and support the Service for you, to act on your instructions, and as otherwise described in our Privacy Policy.

5.3 Grainbin's commitments. Grainbin will not sell Customer Data, will not disclose one Farm's Customer Data to another Farm, and will not use Customer Data to train artificial intelligence or machine-learning models. Grainbin will not compare your Farm with other farms. Grainbin will not disclose Customer Data beyond providing the Service to you except as you direct and as our Privacy Policy permits, and will disclose Platform Data to a third party only where the Connected Platform provider also permits it.

5.4 Aggregated statistics. Grainbin may compile aggregated statistics that do not identify you, your Farm or any individual, as described in our Privacy Policy, and may use them to operate and improve the Service. Grainbin will not attempt to re-identify such statistics. Such statistics are compiled only from usage information and data you enter, and never from Platform Data.

5.5 Your responsibilities. You are solely responsible for the accuracy, quality and legality of the Customer Data you submit and of the means by which you acquired it, and you represent that your submission of Customer Data does not violate any law or the rights of any third party.

5.6 Export and deletion. You may export your Customer Data and delete your Account as described in our Privacy Policy, subject to Section 3.5 (Farm administrators) and, for Platform Data, to Section 4.8.

6. Advisor and Artificial Intelligence

6.1 Advisor is an artificial intelligence feature. Output is generated automatically from your Customer Data and from public information, and may be inaccurate, incomplete or out of date.

6.2 You are responsible for evaluating any Output, including by reviewing it against your own records, before relying on it. Output is not professional advice.

6.3 To provide Advisor, Grainbin sends your questions and the relevant Customer Data to its artificial intelligence provider, as described in our Privacy Policy.

7.1 Reports. Reports the Service prepares, such as harvest reports, are compiled from your Customer Data as it stands when the report is generated. Reports are not certified, audited or approved by any government agency, insurer, lender or other third party. You are solely responsible for reviewing any report and for any information you submit to the Farm Service Agency, an insurer, a lender or any other person.

7.2 Sharing. You may download your reports and share them yourself, subject to Section 4.8. Whether to share a report, and with whom, is your decision. Once a recipient receives a report, the recipient's use of it is governed by its own terms and policies, and Grainbin is not responsible for it.

7.3 Optional programs. Grainbin may offer optional programs that share Customer Data with a named third party for a stated purpose. A program that includes Platform Data is offered only with the written authorization of the Connected Platform provider. Each program is disabled unless you enroll, may be subject to additional terms presented at enrollment, and may be left at any time.

8. Market Information; No Professional Advice

8.1 Market briefings, prices, benchmarks and similar information in the Service are drawn from public sources and provided for general informational purposes only. They are not a recommendation or solicitation to buy, sell or hold any commodity, contract or other instrument.

8.2 Nothing in the Service constitutes agronomic, financial, marketing, investment, legal, tax, accounting or insurance advice. You are solely responsible for the decisions you make about your Farm.

9. Fees, Billing and No Refunds

9.1 Plans. Grainbin may offer free and Paid Plans. The features and Fees of each Paid Plan are described at the point of purchase.

9.2 Billing and renewal. Fees are billed in advance for each billing period and are stated in US dollars. Unless you cancel before the end of the current billing period, a Paid Plan renews automatically for a period of the same length at the then-current Fees, and you authorize us (or our payment processor) to charge your payment method for each renewal.

9.3 Cancellation. You may cancel a Paid Plan at any time. Cancellation takes effect at the end of the current billing period, and you will keep access to the Paid Plan until then.

9.4 NO REFUNDS. ALL FEES ARE NON-REFUNDABLE AND NON-CREDITABLE, EXCEPT WHERE APPLICABLE LAW EXPRESSLY REQUIRES OTHERWISE. GRAINBIN DOES NOT PROVIDE REFUNDS, CREDITS OR PRORATED AMOUNTS FOR ANY REASON, INCLUDING PARTIAL BILLING PERIODS, CANCELLATION, DOWNGRADES, UNUSED FEATURES OR TIME, SERVICE INTERRUPTIONS OR ERRORS, THE CHANGE OR REMOVAL OF ANY FEATURE, THE UNAVAILABILITY OF ANY CONNECTED PLATFORM, OR THE SUSPENSION OR TERMINATION OF YOUR ACCOUNT OR OF THE SERVICE.

9.5 Price changes. Grainbin may change its Fees. A change takes effect at the start of your next billing period, and we will notify you at least 30 days in advance. If you do not agree to the change, you may cancel before it takes effect.

9.6 Taxes. Fees exclude taxes. You are responsible for all sales, use, value-added and similar taxes associated with your purchase, other than taxes on Grainbin's income.

9.7 Billing questions. If you believe a charge is incorrect, please contact us promptly, and preferably within sixty (60) days of the charge, so we can investigate it. This does not limit any right you have under applicable law.

9.8 Payment failure. If a payment fails, Grainbin may suspend your access to the Paid Plan until payment is received.

9.9 App Store purchases. If you purchase through Apple's App Store, Apple processes the payment and Apple's terms govern billing, renewal and cancellation. Any refund of an App Store purchase is solely at Apple's discretion under Apple's policies. Grainbin cannot issue refunds for App Store purchases.

9.10 Free features and trials. Free features and trials are provided at Grainbin's discretion and may be changed or withdrawn at any time. Unless you cancel before a trial ends, the applicable Paid Plan begins and Fees are charged when the trial ends, as stated when you start the trial.

10. Beta Features

Grainbin may make features available that are identified as beta, preview or similar ("Beta Features"). Beta Features are provided for evaluation, may contain errors, and may be changed or discontinued at any time without liability.

11. Acceptable Use

You will not, and will not permit any Authorized User or third party to:

(a) access or use the Service in violation of any law, or of the terms of any Connected Platform;

(b) submit data you do not have the right to submit, including another person's records without their permission;

(c) access or attempt to access any account, Farm, system or data you are not authorized to access, or probe, scan or test the vulnerability of the Service without Grainbin's prior written consent;

(d) copy, scrape, frame, resell or sublicense the Service, provide it to others as a service, or use it to build a competing product or service (using the Service to run your own farm business is permitted);

(e) decompile, disassemble or reverse engineer the Service, except to the extent applicable law expressly permits despite this restriction;

(f) interfere with or disrupt the integrity or performance of the Service, or impose an unreasonable load on its infrastructure;

(g) upload any virus, malware or other harmful code; or

(h) use the Service to generate or distribute unlawful, fraudulent or misleading material.

12. Intellectual Property

12.1 Grainbin's rights. The Service, including its software, design, text, graphics, and all intellectual property rights in them, but excluding Customer Data, is owned by Grainbin or its licensors. All rights not expressly granted in these Terms are reserved.

12.2 Your license. Subject to these Terms, Grainbin grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business purposes.

12.3 Output. As between you and Grainbin, and subject to the rights of any Connected Platform provider in Platform Data, you may use Output for your own business purposes, including sharing reports under Section 7.2, and as these Terms otherwise permit.

12.4 Feedback. If you provide suggestions, ideas or other feedback about the Service, Grainbin may use them without restriction or obligation to you.

13. Third-Party Services

The Service may contain links to, or rely on, third-party websites, data and services that Grainbin does not control. Grainbin is not responsible for them, and your use of them is at your own risk and subject to their terms.

14. Changes to the Service; Availability

14.1 Grainbin may modify, add or remove features of the Service at any time. If Grainbin removes a material feature of a Paid Plan, we will make reasonable efforts to notify you in advance.

14.2 Grainbin will use commercially reasonable efforts to keep the Service available, but does not guarantee any level of availability. The Service may be unavailable during scheduled or emergency maintenance, or for reasons outside Grainbin's control, and Platform Data may be delayed while a Connected Platform is unavailable. Grainbin will use commercially reasonable efforts to restore the Service as soon as reasonably practicable.

15. Term, Suspension and Termination

15.1 Term. These Terms remain in effect while you use the Service.

15.2 By you. You may stop using the Service and delete your Account at any time.

15.3 By Grainbin. Grainbin may suspend or terminate your access to all or part of the Service, with or without notice, if you breach these Terms, if your use creates risk or possible legal exposure for Grainbin, other users or a Connected Platform, if you become insolvent or the subject of bankruptcy proceedings, if required by law, or if Grainbin discontinues the Service. Where reasonable and lawful, we will notify you in advance and give you an opportunity to cure. If Grainbin discontinues the Service, or terminates your Account for a reason other than your breach of these Terms or your insolvency, Grainbin will give you at least 30 days' notice and the termination will not take effect before the end of the billing period you have already paid for, unless applicable law or a court or government order requires earlier termination.

15.4 Effect. On termination, your right to use the Service ends immediately. Unless your Account is terminated for a material breach, you will have 30 days after termination to export your Customer Data, after which Grainbin will delete it as described in our Privacy Policy. Platform Data is available for export during that period only where the Connected Platform provider's requirements allow, and may be deleted earlier where they require it. Termination does not waive any breach that occurred before it, or release either party from liability for that breach. Termination does not entitle you to any refund (Section 9.4).

15.5 Survival. Sections 1, 4.8, 5.5, 7.1, 7.2, 8, 9.4, 9.6, 9.7, 12.1, 12.4 and 15.5 through 24, and any other provision that by its nature should survive, survive termination.

16. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, ALL OUTPUT, ALL PLATFORM DATA AND ALL MARKET INFORMATION ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. GRAINBIN EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. GRAINBIN DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, THAT ANY DATA WILL BE PRESERVED WITHOUT LOSS, OR THAT ANY OUTPUT, FIGURE, REPORT OR ANSWER WILL BE ACCURATE, COMPLETE OR RELIABLE.

17. Limitation of Liability

17.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GRAINBIN OR ITS MEMBERS, MANAGERS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS (THE "GRAINBIN PARTIES") BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, CROPS, YIELD, BUSINESS, GOODWILL, DATA OR USE, OR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER THEORY, EVEN IF A GRAINBIN PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

17.2 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE GRAINBIN PARTIES' TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU OR ON YOUR BEHALF FOR THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, WHETHER PAID TO GRAINBIN DIRECTLY OR THROUGH AN APP MARKETPLACE OR PAYMENT PROCESSOR, OR (B) ONE HUNDRED US DOLLARS (US $100).

17.3 This Section 17 limits the amount of any damages and does not create any right to a refund, which is governed exclusively by Section 9.

17.4 Exclusions. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for fraud, for willful injury to person or property, for gross negligence or willful misconduct, or for violation of law.

17.5 The limitations in this Section 17 apply even if any limited remedy fails of its essential purpose. They are an essential basis of the bargain between you and Grainbin, which would not provide the Service without them. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you; in that case Grainbin's liability is limited to the fullest extent permitted by law.

18. Indemnification

18.1 You will defend, indemnify and hold harmless the Grainbin Parties from and against any claim brought by a third party, and the resulting liabilities, damages, losses, costs and expenses, including reasonable attorneys' fees, arising out of or relating to (a) your or your Authorized Users' use of the Service in breach of these Terms or applicable law, (b) your Customer Data, including any claim that you lacked the right to submit or share it, (c) any report or other information you submit or share with a third party, or (d) your breach of these Terms or of applicable law, except to the extent the claim arises from a Grainbin Party's own negligence, willful misconduct or breach of these Terms.

18.2 Grainbin will notify you promptly of any claim subject to this Section. Grainbin may assume the exclusive defense of the claim, and you will cooperate with that defense. You may not settle a claim in a way that imposes any obligation or admission on a Grainbin Party without Grainbin's written consent.

19. Governing Law and Disputes

19.1 Governing law. These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State of Montana, without regard to its conflict-of-law principles.

19.2 Informal resolution. We encourage you to contact Grainbin at karl@grainbin.farm with a description of any dispute so that we can try to resolve it informally. This does not limit or delay any right you have to bring a claim.

19.3 Venue. Any action arising out of or relating to these Terms or the Service must be brought exclusively in the state or federal courts located in the State of Montana, and each party consents to the personal jurisdiction of those courts.

20. Apple App Store

If you download the Service from Apple's App Store, the following also applies:

(a) These Terms are between you and Grainbin only, not Apple. Grainbin, not Apple, is solely responsible for the app and its content.

(b) Your license to the app is limited to use on Apple-branded products that you own or control, as permitted by the Usage Rules in the App Store Terms of Service.

(d) If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app, if any. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.

(e) Grainbin, not Apple, is responsible for addressing any claims relating to the app or your possession or use of it, including product liability claims, claims that the app fails to conform to any legal or regulatory requirement, and claims arising under consumer protection, privacy or similar legislation.

(f) Grainbin, not Apple, is responsible for the investigation, defense, settlement and discharge of any claim that the app or your possession and use of it infringes a third party's intellectual property rights.

(g) You represent that you are not located in a country subject to a US Government embargo or designated as a "terrorist supporting" country, and that you are not on any US Government list of prohibited or restricted parties.

(h) Apple and its subsidiaries are third-party beneficiaries of these Terms and, on your acceptance, will have the right to enforce them against you as a third-party beneficiary.

21. Export Controls and Government Users

You will comply with all applicable US export control and sanctions laws in your use of the Service. The Service is commercial computer software. If you are a US Government end user, the Service is licensed only as a commercial item and with only the rights granted to all other users under these Terms.

22. Electronic Communications and Notices

You consent to receive communications from Grainbin electronically, including by email and through the Service, and agree that such communications satisfy any legal requirement that they be in writing. Notices to you will be sent to the email address associated with your Account. Notices to Grainbin must be sent to karl@grainbin.farm. A notice sent by email is deemed received forty-eight (48) hours after it is sent, unless the sender receives notice that it was not delivered.

23. Changes to These Terms

Grainbin may amend these Terms. If an amendment is material, we will notify you through the Service or by email at least 30 days before it takes effect. Your continued use of the Service after an amendment takes effect constitutes your acceptance of it. If you do not agree, you must stop using the Service before the amendment takes effect. An amendment does not apply to a dispute that arose before the amendment took effect. The "Last Updated" date above shows when these Terms were last revised.

24. General

24.1 Entire agreement. These Terms, together with our Privacy Policy and any additional terms you accept for a Paid Plan or optional program, constitute the entire agreement between you and Grainbin regarding the Service and supersede all prior agreements and understandings on that subject. Any different or additional terms you propose, including in a purchase order or vendor registration, are rejected and have no effect, even if Grainbin performs after receiving them.

24.2 Assignment. You may not assign or transfer these Terms without Grainbin's prior written consent. Grainbin may assign these Terms in connection with a merger, acquisition, reorganization or sale of all or substantially all of its assets, with notice to you, provided that Platform Data is transferred only where the Connected Platform provider consents and is otherwise deleted. Any attempted assignment in violation of this Section is void.

24.3 Severability. If any provision of these Terms is held invalid or unenforceable, it will, to the extent permitted by law, be replaced by a valid provision that comes as close as possible to the intent of the original, and the remaining provisions will remain in full force and effect.

24.4 No waiver. Grainbin's failure to enforce any right or provision is not a waiver of that right or provision.

24.5 Force majeure. Grainbin is not liable for any delay or failure to perform caused by events beyond its reasonable control, including acts of God, severe weather, fire, flood, epidemic, war, terrorism, labor disputes, utility or internet failures, failures of hosting or other service providers, the acts or omissions of any Connected Platform, and acts of government.

24.6 Relationship. The parties are independent contractors. These Terms do not create any partnership, joint venture, agency, fiduciary or employment relationship.

24.7 No third-party beneficiaries. Except as stated in Section 20, these Terms confer no rights on any third party.

24.8 Interpretation. Headings are for convenience only and do not affect interpretation. These Terms will not be construed against either party as the drafter.

25. Contact

Grainbin, LLC
karl@grainbin.farm